WARRANTY POLICY

1. Coverage Overview Green Miles Auto Parts provides a standard 90-day Limited Warranty on all recycled, rebuilt, and new auto parts starting from the original date of delivery. We warrant that our parts are free from functional defects in materials and workmanship under normal driving conditions.

2. Covered Components

• Engines: Warranty covers the engine block, cylinder heads, intake manifold, and internal engine components. (External accessories such as water pumps, sensors, belts, and spark plugs are excluded).

• Transmissions: Warranty covers the main transmission case, internal gears, and torque converter (if supplied together).

• Standard Mechanical Parts: Alternators, starters, control arms, and axles are covered for full mechanical function.

3. Remedy & Resolution If a covered part fails due to a warrantable defect within the warranty period, Green Miles Auto Parts will, at its sole discretion:

1. Provide a functional replacement part of equal quality.

2. Repair the original part.

3. Issue a full refund of the original purchase price if a replacement is unavailable.

4. Warranty Exclusions & Limitations This warranty does not cover:

• Labor expenses, towing fees, diagnostic costs, rental vehicle charges, or lost wages.

• Damage resulting from improper installation, failure to follow installation guidelines, or lack of proper fluid maintenance.

• Defects caused by overheating, low fluid levels, accidental impact, off-road racing, or modification.

• Normal wear-and-tear items (e.g., brake pads, wiper blades, filters, belts, and clutch discs).

• Electrical components purchased separately, unless explicitly stated in writing.

5. How to File a Warranty Claim

1. Stop Operation: Immediately cease using the vehicle or part to prevent further damage.

2. Contact Support: Reach out to our customer service team with your original invoice number and proof of purchase.

3. Provide Documentation: Submit diagnostic reports or photos from a certified ASE mechanic detailing the failure.

4. Return the Defective Part: Obtain a Return Merchandise Authorization (RMA) number before shipping the item back for inspection.

Would you like to adjust the warranty duration (e.g., 6 months or 1 year) or add options for extended warranty tiers?